Contact Us
Business Name: mas-express
Email: support@mas-express.com
Phone: 9144325778
Street address: 70, Croton Ave
Country: United States
State/region: New York/Northeast
City: New York, New York
ZIP/postal code: 10562
Digital Item Policy
At Mas-Express.com, we offer a variety of digital items that can be downloaded directly from our website. Please carefully review the following policy before purchasing any digital items from us.
Delivery of Digital Items
Upon completion of your purchase, a download link will be provided to you via email. You will also be able to access the download link from your Mas-Express.com account. Digital items will be delivered as a compressed file in ZIP or RAR format, which you will need to extract to access the individual files.
Refunds for Digital Items
Due to the nature of digital items, we do not offer refunds or exchanges. All sales are final. However, if there is an issue with your digital item, please contact us at support@mas-express.com and we will do our best to assist you.
Use of Digital Items
All digital items offered on Mas-Express.com are for personal use only. You may not distribute, modify, sell or use any of our digital items for commercial purposes without written permission from Mas-Express.com. In addition, all of our digital items are protected by copyright and intellectual property laws. Any infringement of these laws will result in legal action.
Compatibility of Digital Items
Our digital items are designed and tested to be compatible with the latest versions of popular software such as Adobe Photoshop, Illustrator, and Microsoft Office. We do not guarantee compatibility with older versions of these programs or with any other software.
Updates to Digital Items
We may release updates to our digital items from time to time to fix errors, add new features or improve functionality. Purchasers of our digital items will be notified of any updates via email and will be able to download the updated files free of charge.
Contact Us
If you have any questions or concerns about our Digital Items Policy, please contact us at support@mas-express.com.
Return Policy
At mas-express.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you can return it to us within 30 days of delivery for a full refund. Please note that the following conditions apply:
1. The item must be in the original condition, with the tags still attached.
2. The item must not have been worn, washed or altered in any way.
3. The original packaging must be included.
4. The return must be accompanied by the original receipt or proof of purchase.
5. Shipping charges are non-refundable.
6. Return shipping is free on your first return for EVERY order within 30 days from the date of purchase. We suggest using a trackable shipping method and insuring the package.
7. With refunds you can receive original payment method or by store credit/gift card within 10 business days of receipt of the returned item.
8. We reserve the right to refuse any returns that do not meet our policy requirements.
If you receive a defective item, please contact us within 7 days of receipt to arrange for a replacement or refund. We will cover the cost of return shipping in this case.
If you receive an incorrect item, please contact us within 7 days of receipt so we can take appropriate action to rectify the situation.
If you have any questions or concerns about our return policy, please contact us at chargeinquiries@mas-express.com.
Privacy Policy
At mas-express.com, we value your privacy and are committed to protecting it. This privacy policy describes how we collect, use, and disclose personal information that we obtain from you through our website.
1. Information We Collect
We collect personal information that you provide to us when you register on our website, place an order, or communicate with us. The types of personal information we may collect include:
- Name
- Email Address
- Mailing Address
- Phone Number
- Payment Information
We also collect information about your use and interaction with our website, including your device, IP address, and browsing activity.
2. Use of Information
We use the personal information we collect to provide you with our services, including processing and fulfilling your orders, communicating with you, and improving our website and services. We may also use your information to send you marketing communications or other information about our company, products, or services.
3. Disclosure of Information
We may share your personal information with our service providers who help us perform the services we offer, such as payment processing or shipping. We may also share information with trusted third-party companies to help us analyze website usage and to provide targeted advertising. We do not sell or rent personal information to third-parties.
We may also disclose your personal information if required by law, court order, or government request.
4. Security of Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We use secure payment processing systems to protect your payment information during transactions.
5. Cookies
Our website uses cookies, which are small text files that are stored on your browser and help us remember your preferences and provide a better website experience. You can disable cookies in your browser settings.
6. Third-Party Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
7. Children's Online Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
8. Changes to Privacy Policy
We reserve the right to modify or update this privacy policy at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our website after posting of any changes to this policy will signify your acceptance of those changes.
9. If you have any questions or concerns about our privacy policies, please contact us at support@mas-express.com
Terms and Conditions Policy for mas-express.com
Welcome to mas-express.com. By using the services, features, and products that we offer on our website, you agree to the following terms and conditions. Please read the following carefully to understand our policies before using our website or any of its features. By using our services, you agree to comply with these terms and conditions. If you do not agree to these terms and conditions, you may not use our services.
1. Registration
You are required to register to use some of our services such as placing an order online and accessing previous orders. You should provide complete and accurate information during the registration process. You should also keep your login credentials confidential and not share them with anyone.
2. Privacy
We respect your privacy and will never share your information with any third-party providers. For more details, see our privacy policy.
3. Orders and Payments
You may place an order for our services or products online at mas-express.com. Payment can be done through our secure online payment system. Prices and availability of services and products are subject to change without notice. We reserve the right to limit the quantities of any services or products that we offer.
4. Disclaimer
We make no warranties or representations regarding the accuracy, completeness, or reliability of the information contained on our website. We disclaim all warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose.
5. Intellectual Property
Our website contains intellectual property, including trademarks and copyrights owned by us or our licensors. You may not use any of our intellectual property without our prior written authorization.
6. Limitations of Liability
We shall not be held liable for any damages arising out of or in connection with the use of our website or any of its features. In no event shall our liability exceed the amount paid by the user for the services or products we provide.
7. Indemnification
You agree to indemnify and hold us harmless from and against any liability, loss, damage, expense, or claim arising out of or in connection with your use of our website or any of its features.
8. Modification of Terms and Conditions
We reserve the right, in our sole discretion, to change, modify or update these terms and conditions at any time without notice to you. Your continued use of our website constitutes your acceptance of any changes to these terms and conditions.
9. Governing Law and Venue
These terms and conditions shall be governed by and construed in accordance with the laws of the State of California without regard to its conflict of law provisions. Any legal action arising out of or relating to these terms and conditions shall be filed in the state or federal courts located in Los Angeles County, California.
If you have any questions or concerns regarding our terms and conditions, please contact us at support@mas-express.com